Prime Puff Co. (“We” or “Us”) operates the website located at primepuff.ca (the “Site”), including all associated services, content, and tools. Certain technical services, such as hosting and infrastructure, are provided under license by ASSK-MI Solutions Inc. o/a A2Z Solutions.

BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE ("TERMS"). IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SITE. YOUR CONTINUED USE OF THE SITE FOLLOWING CHANGES TO THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THOSE CHANGES. YOU ARE RESPONSIBLE FOR REVIEWING THESE TERMS REGULARLY.

1. DESCRIPTION OF SERVICES

We offer various services on this Site including, but not limited to, online retail sales of tobacco products and accessories, educational resources, and related content. You are solely responsible for securing your own equipment and internet access to use this Site.

Tobacco sales are age-restricted and subject to all applicable local, provincial, and federal laws. By using this Site, you confirm that you are of legal age to purchase tobacco in your jurisdiction.

We reserve the right to modify or discontinue any aspect of the Site at any time without notice.

2. REGISTRATION DATA & PRIVACY

Certain features require registration. You agree to provide accurate, current information and to update it as necessary. Your data will be handled in accordance with our Privacy Policy.

3. CONDUCT GUIDELINES

You agree not to:

a.) Post or transmit unlawful, threatening, harassing, or otherwise offensive content

b.) Infringe on intellectual property rights

c.) Impersonate any individual or entity

d.) Introduce malware or unauthorized code

e.) Disrupt or attempt to gain unauthorized access to the Site or other users

We reserve the right to remove any content that violates these rules or is otherwise deemed inappropriate.

4. THIRD PARTY LINKS

The Site may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Inclusion of any link does not imply endorsement.

5. INTELLECTUAL PROPERTY

All content on this Site is owned by Prime Puff Co. or its licensors and is protected under Canadian and international copyright laws. You may not copy, distribute, or exploit any part of the Site without written permission.

All trademarks, service marks, and logos are the property of Prime Puff Co. or their respective owners. Nothing in these Terms grants you rights to use any of these marks.

All unauthorized use may result in legal action.

6. USER SUBMISSIONS

Any materials you submit (excluding personal data covered by our Privacy Policy) are considered non-confidential and non-proprietary. You grant us a non-exclusive, royalty-free, perpetual license to use such materials.

Do not submit confidential ideas, business proposals, or proprietary information unless we have explicitly agreed to receive it.

By creating an account, placing an order, or otherwise engaging with Prime Puff Co., you agree to receive age-gated transactional SMS messages as described in our Privacy Policy. These messages are solely for the purpose of fulfilling and managing your account or orders.

By providing your phone number, you consent to receive age-gated SMS messages from Prime Puff Co. related to your account, orders, or services you have requested. Promotional messages will only be sent if you separately opt in. Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt out.

7. COPYRIGHT INFRINGEMENT CLAIMS

If you believe content on our Site infringes on your copyright, send a detailed notice to:

Designated Agent
Prime Puff Co.
1676 Chiefswood Rd, Ohsweken ON N0A 1M0
Phone: (343) 326-7833

Your notice must comply with applicable Canadian copyright law.

8. DISCLAIMERS

All content is provided "as is" without warranties of any kind, express or implied. We make no guarantees about the accuracy, completeness, or reliability of any content or services.

You assume all risks related to use of the Site, including but not limited to viruses, malware, or other harmful components.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Prime Puff Co., along with its affiliates, partners, and service providers, from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

11. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your login credentials. We are not liable for any unauthorized access to your account.

12. PROMOTIONS AND ADVERTISING

Any promotions, coupons, or advertisements from third parties are solely between you and the advertiser. We are not responsible for the content or conduct of any third-party promotion.

13. COMMUNICATIONS TOOLS

We may offer features like email or chat. We do not monitor private communications except as required by law. We may use automated filters to block spam or harmful messages.

By communicating with us via the Site, you consent to receive responses through the same channels.

14. INTERNATIONAL ACCESS

This Site is intended for Canadian residents. Accessing it from other jurisdictions is at your own risk and responsibility.

15. TERMINATION

We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent, abusive, or unlawful activity, or otherwise disrupted the proper functioning of the Site. Termination may also be executed for any other reason deemed appropriate at our sole discretion. Upon termination, any rights granted to you under these Terms will immediately cease.

16. GOVERNING LAW

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in Ontario courts.

17. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and any other referenced policies, constitute the full agreement between you and Prime Puff Co.

18. CONTACT INFORMATION

Prime Puff Co.

1676 Chiefswood Rd, Ohsweken ON N0A 1M0.

Phone: (343) 326-7833.

Questions? Please contact us by clicking here.

Please review our Returns & Refunds Policy for information about returns, exchanges, and refunds.