FAQ's

Last Updated:

Friday, 15 August 2025

Is this legal in Canada?

We operate in cooperation with licensed vendors on sovereign Indigenous land and follow community guidelines and focus on fair, respectful distribution.

👉 As always, you must be 19+ (or 18+ in Alberta) to place an order.

Can I place my order via text?

Absolutely. Text us at (343) 326-7833 with what you’re looking for. We’ll confirm your order, total, and shipping time — fast, easy and no fuss.

Where do you ship to?

Anywhere in Canada. All orders are shipped tracked, packaged discreetly, and handled with care.

How fast is delivery?

Most orders arrive in 3–5 business days, depending on your location. We ship fast from Monday to Friday so you’re not left waiting.

Do you offer bulk pricing?

Yes — the more you buy, the more you save. Check out our Bundle Deals for tiered pricing.

Ordering over 50 cartons? Text us directly for wholesale pricing.

Is the packaging discreet?

Always. Every order ships in plain packaging with zero tobacco branding or product references.

Do I need ID to order?

Yes. By entering our site, you confirm you’re of legal age (19+ or 18+ in Alberta). In rare cases, we may request photo ID for verification.

What brands do you carry?

We stock trusted names like Canadian Classics, DK’s, BB, Nexus, Putter’s, and PlayFare's — with fresh inventory added regularly.

👀 Looking for something specific? Request a brand.

Can I return or exchange my order?

Due to tobacco regulations, all sales are final. If your order arrives damaged or incorrect, we’ll work to make it right.

Read our full Returns & Refunds Policy for details.

Still have questions?

Text us at (343) 326-PUFF or Contact Us for a quick reply.

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